Terms and Conditions

Welcome to ChronoCraft, where we blend artistry and precision in the luxury watch repair and production industry. By accessing our services, you agree to comply with the following terms and conditions, which govern your relationship with us. If you do not agree with any part of these terms, please refrain from using our services.

Our services include, but are not limited to, luxury watch repair, restoration, and bespoke watch production. Each service is designed to uphold the highest standards of craftsmanship. We encourage our clients to review our offerings and ensure they meet your expectations before proceeding with any requests.

At ChronoCraft, we prioritize the satisfaction of our clients. All repairs and customizations are undertaken with meticulous attention to detail. However, please note that while we strive for excellence, we cannot guarantee that every request can be fulfilled exactly as specified due to the intricacies of luxury watch mechanics.

All watches submitted for repair or customization must be accompanied by a detailed description of the issues or requirements. Clients are responsible for providing accurate information to ensure that our skilled technicians can perform the necessary work efficiently and effectively.

ChronoCraft reserves the right to adjust or modify our service offerings and pricing without prior notice. However, any changes will be communicated through our official communication channels to ensure transparency and keep our clients informed.

Clients are encouraged to contact us via email at staff@chronocraftnow.com or call us at +65 6332 7798 for inquiries, service requests, or concerns. Our dedicated team is available to assist you and address any questions you may have regarding our terms.

Upon completion of any service, clients are responsible for collecting their watches within the specified timeframe. ChronoCraft is not liable for any loss or damage that occurs after the watch has been returned to the client. We recommend clients to inspect their timepieces thoroughly upon collection.

We respect your privacy and are committed to protecting your personal information. For details on how we collect, use, and safeguard your data, please refer to our Privacy Policy, which forms an integral part of these terms.

These terms and conditions are governed by the laws of Singapore. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Singapore. By using our services, you acknowledge that you have read, understood, and agreed to abide by these terms.

ChronoCraft is located at 1 Empress Pl, Singapore 179555, where the art of luxury watchmaking thrives. We invite you to experience our expert craftsmanship and unparalleled service, ensuring your timepieces are always in their best condition.